Shipping and returns Shipping your package Packages are generally shipped within 3 days of receipt of payment. They are shipped by post or other carrier with a tracking number and delivered without / with signature. Shipping costs include preparation and packaging costs as well as postage.
We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected. The delivery rates are as follows: To mainland France, Corsica and the French overseas departments and territories, delivery is € 3 including tax for packages less than 100 grams.
To mainland France, Corsica and the French overseas departments and territories, delivery is € 5 for parcels over 100 grams. For international shipments, delivery is € 3 for packages less than 100 grams and € 10 for packages over 100 grams. Returns You have the possibility to return your products within a maximum period of 14 days (hidden from the carrier being proof) Before any returns, you must fill out this form CANCELLATION WITHIN 14 DAYS Invoice number: ___________________ Last name: __________________ First name: _____________________ Address : _________________________________________________________________________________ Postal code: ______________ City: _________________________ Tel: _________________________
In accordance with the legal provisions relating to distance selling, I have 14 days to cancel the purchase of a product. Therefore, I notify you, by sending this coupon, of the cancellation of my purchase. Done at (city) On (date) Signature and send it to us by email at the following address firstname.lastname@example.org.